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Lens by Varaxis

Know if AI recommends you.

Lens asks ChatGPT, Gemini and Perplexity the questions customers ask, and records whether the business is named and who is recommended instead.

Status: In development

01 · Context

Customers ask AI now.

People ask AI assistants which hospital, clinic, coaching centre or restaurant to choose. The business never sees the answer, or who was recommended in its place.

02 · How it works

From a question to a fix.

  1. 01

    The questions customers ask.

    Questions in English and in regional languages: Bengali and Banglish are built in, and custom questions can be in any language.

  2. 02

    Asked of each AI tool.

    Other spellings, doctors’ names and phone numbers all count as a mention.

    When one AI tool fails, the rest of the check still counts, with the reason for what didn’t work.

  3. 03

    Searched on the web, too.

    It also searches the web for the same questions and reads the pages that come up, to see which sites name the business and which name its rivals instead.

    A page that asks crawlers to stay out is not read.

  4. 04

    A dashboard, month by month.

    The mention rate is tracked month by month, for each AI tool.

    A dashboard, and a one-page PDF each month.

  5. 05

    What to fix.

    The results become suggested fixes, such as the sites to get listed on and the services AI never connects with the business.

    A website check, with no AI, scores how ready the business’s own site is for AI assistants, and gives the fix for each check it fails.

Status: Prototype Every step above is in the current version of Lens. It is still in development.

Sample Hospital

HospitalEnglish · BengaliOctober 2026
Mention rate
42%
+8 pts from September
Questions tested
24
72 answers from 3 AI tools
Top competitor
Northgate Hospital
In 38% of answers
Visits from AI
–
Add GA4 numbers in Settings

Recommended instead

share of answers
  • Northgate Hospital38%
  • Lakeview Hospital25%
  • City Care Clinic13%

Suggested fixes

2 open
  • Add FAQs to the Nephrology pageHigh

    Named in 12% of Nephrology answers. Answer questions like “Best hospital for kidney stones near me?” directly on the Nephrology page.

  • Add Physician schema

    Mark up each doctor’s page with schema.org Physician (name, specialty, hospital) so AI tools can connect doctors to the hospital.

Lens’s dashboard · illustration · sample data

03 · Limits

What Lens can’t promise.

  • AI answers vary from run to run, so each month is a snapshot, not a guarantee.
  • A page that asks crawlers to stay out is not read.

04 · Status

Early, and we’ll say so.

Lens is in development, and still changing.

Do customers find you through AI? Tell us about your business.

Talk to us about Lens